From the beginning, our company policy is based on three fundamental elements:
The Product: By developing and manufacturing Quality products that match the needs and expectations of our Customers;
Customer Service: Providing our Customers the most effective and quick support;
The Best Quality/Price Ratio.
We make available to all our employees, suppliers and others the access to the Whistleblowing Portal.
It is a secure and confidential whistleblowing system that you can use to report any infraction that you consider important.
All our products are developed, manufactured and tested in strict compliance with all the relevant standards. They also meet the requirements of each country where they will be used.
We guarantee the Quality and Safety of our products from the design to their use by ensuring a constant supervision over the Production Processes and a rigorous Quality Control.
All the environmental aspects are systematically identified, controlled and measured in order to guarantee the continuous improvement of EFAPEL environmental performance.
Aiming to promote good environmental practices, we encourage our Workers, Suppliers and Customers to use our daily environmental practices on a daily basis.
All the products primary packages, samples and deliver packages are 100% recyclable and must be discarded in the respective ecopoints.
We assure the final treatment of the electrical products under the REEE 2012/19/UE Directive, by a legal contract with a national specialized company.